Refund and Return Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Important:

All returns must be pre-approved by us for any reasons and must receive Special Tag Number in order to be expedited properly accordingly. Our customer service personnel are available Mon-Friday 9:am-5:pm weekly eastern pacific time. Any returned items that do not have a Special Tag Number, will not be eligible for a Refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You should call our office (602) 214-5736 or email us info@funnythingyouasked.com, for your reason of your returns prior returning to us. Our customer service personnel are available Mon-Friday 9:am-5:pm weekly EST

Types of goods that are exempt from being returned.

• Gift cards

 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the office.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 15 business days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your Credit Card or original method of payment, within a certain amount of days, or direct deposit to you.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@funnythingyouasked.com or call us (602) 214-5736.

Only regular priced items may be refunded. Sale items cannot be refunded.

Please send your item with Confirmation Tag Number to:

Wind International, 272 Frances Street, Teaneck, NJ 07666 USA.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Please, any return items Without Confirmation Tag Number We will not Accept the Return.

To return your product, please always call our office (602) 214-5736 our business hours (M-F 9am–5pm), to receive a Confirmation Tag to expedite and then, mail your product to:

Wind International, 272 Frances Street, Teaneck, NJ 07666 USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at info@funnythingyouasked.com or call us at:(602) 214-5736 for any questions related to refunds and returns. Our customer service personnel are available Mon-Friday 9:am-5:pm weekly eastern standard time.